ON TUESDAY [21.12.09] the DELHI HIGH COURT asked the Mobile Phone opertors to ensure that unsolicited commercial calls made by the companies or banks are reduced and eventually ended. The Bench directed operators to follow guidelines laid down by the Telecom Regulatory Authoirty of India [TRAI] on the subject.

The High Court was hearing a petition filed by the Cellular operators Association, which challenged the State Consumer Commission’s order in favour of Nivedita Sharma, a lawyer who had received an unsolicited business call from a bank. The consumer Court had directed the ICICI Bank and AIRTEL to pay Rs. 50,000 compensation to Sharma. The Court is expeced to give its final verdict on JANUARY 8, 2010.

[source: THE EXPRESS NEWS SERVICE, N. DELHI]

OUR COMMENTS:-

1. LET THE ALMIGHTY GIVE THE JUDGES OF THE DELHI HIGH COURT THE COURAGE OF CONVICTION TO COME DOWN HEAVILY ON THE MISCHIEVOUS BANKS LIKE ICICI AND THE CELLULAR PHONE OPERATORS LIKE AIRTEL / AIRCEL WHO ARE BEHIND SUCH UNHEALTHY PRACTICES ADOPTED BY THEM IN THE GUISE OF COMPETITIVE MARKETING STRATEGIES.
2. LET OTHER BANKS LIKE HDFC, ABN AMRO, CITIBANK, AMERICAN EXPRESS etc AND LIKE WISE THE OTHER CELLULAR OPERATORS LIKE RELIANCE, VODAFONE etc. TAKE THIS MATTER SERIOUSLY AND END THEIR UNHEALTHY MARKETING STRATEGIES [Someone is loudly shouting from behind that it is the RELIANCE INFOCOM which cultivated such bad habit in the beginning - may be true]
3. LIKE THE ADVOCATE WHO RAISED THIS ISSUE BEFORE THE CONSUMER COURT, LET ALL CELL PHONE USERS GET UNITED AND FIGHT AGAINST THE UNHEALTHY MARKETING PRACTICES ADOPTED BY THE PRIVATE BANKS AND CELL PHONE OPERATORS.
4. LET THIS BE A GOOD LESSON FOR THOSE PRIVATE COMPANIES IN OTHER SECTORS WHO ARE ALSO ADOPTING SUCH UNHEALTHY MARKETING CAMPAIGNS, HARASSING THE CONSUMERS, DAY IN AND DAY OUT.
5. LET TRAI ALSO WAKE UP TO ACT TOUGH WITH THE CELL OPERATORS

VENKATRAMAN RAGGHUPATHY, Web admin.

HIGH COURT JUDGEMENTS PRIVATE BANKS, PRIVATE CELL OPERATORS, UNHEALTHY MARKETING PRACTICES